Skip to main content

Can't See Some Practitioners' Columns in the Appointment Book

Richard avatar
Written by Richard
Updated over 3 weeks ago

Front Desk allows practitioners' columns to be removed or hidden in the Appointment Book.

Step 1

To check your Appointment Book settings, go to System Information.

Step 2

Go to the Appointment Book tab, then the Practitioners tab. Make sure that the Show All Practitioners option has been selected.

Step 3

Next, go to the Columns tab. Make sure the practitioner you're expecting to see is included in the list.

Step 4

Click on the Prac. Days button. This will allow you to see if any practitioners' columns have been hidden on a particular day of the week. You can show the practitioner again by ticking the relevant day.

Step 5

Close and reopen your copy of Front Desk.

Step 6

Your practitioners should now be visible in the Appointment Book. If you need further assistance, please contact Smartsoft helpdesk during business hours.

Did this answer your question?