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Can't Connect to SMS Server

Richard avatar
Written by Richard
Updated today

When attempting to send SMS from Front Desk, you may see the following message:

Step 1

Please check that you have a working Internet connection on the computer from which you're sending SMS by going to www.smartsoft.com.au

Step 2

Temporarily disable any firewall or security software running on your computer (you may require assistance from an IT professional).

Step 3

If you are still unable to send SMS, please email sms@smartsoft.com.au for further assistance.

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