The following is a list of the recommended hardware and software required to run Front Desk®. Please note Front Desk should run on computers with lower specifications, however performance may be affected.
Computer
Hardware:
Intel Core i5 Processor (or better)
Minimum 8GB RAM
Operating System:
Windows 10 (Pro/Enterprise)
Windows 11 (Pro/Enterprise) *
Windows Server 2012/2012 R2/2016/2019
While the latest version of Front Desk is fully compatible with Windows 11, there is a known compatibility issue involving Microsoft SQL Server (used by Front Desk) and newer hard drives with sector sizes greater than 4KB.
Click here for more information.
Backup Options
USB flash drives (8GB or larger)
External hard drive
NAS drive
Cloud Backup
Additional Software (optional)
Microsoft Outlook®
Microsoft Word®
Microsoft Excel®
Please note 'Starter' and 'Online' editions of Microsoft Office® are not supported for integration.
Printer
Laser Printer
A5 paper supported
Internet
A broadband internet connection is required for helpdesk support, software training and SMS/email functionality within Front Desk®. If you are accessing Front Desk through a cloud environment or database hosting additional internet requirements may apply.
Remote Access & Cloud
Front Desk is based on Microsoft SQL Server® database technology for reliability and scalability from one to 100+ users. Several remote access options are available for users that require access to their Front Desk system from outside of the office. Front Desk users wanting easy access out of the office should consider migrating to PracSuite, Smartsoft's cloud-based software which requires no hosting on the users' end. Find out more here.