There’s a great new feature when using SMS appointment reminders where you can include a link at the bottom of the reminder that adds the appointment directly into your client’s calendar, either on their smartphone or desktop device.
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This allows you to add extended information that appears in the calendar such as ‘parking at rear’ and provides a calendar reminder one hour before the appointment. Further, on supported devices you can also click the address to receive turn-by-turn directions to the practice.
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No shows are an unnecessary loss of revenue for your practice. Using the Add to Calendar link provides an added measure to increase patient attendance rates.
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More information on how you can setup and use this feature can be found in the following article:
​http://help.smartsoft.com.au/en/articles/4193696-making-the-most-of-sms-in-front-desk