The next step is to send your SMS reminders as per usual from Appointment Book > Reports and Utilities.

Simply tick the Add a calendar link to SMS reminders option when sending your reminders.

To enable this by default for all SMS appointment reminders go to System Information > SMS and tick the ‘Automatically add calendar link to SMS reminders’ option.

When the patient receives the SMS, the end of the message will include a link that they can click to add it to the calendar on their smartphone. The patient will now have the appointment in their calendar with a reminder set to appear 1 hour before the appointment is scheduled.

Patients using an iPhone running the latest iOS will conveniently receive a second alert called ‘Time to Leave’ which will intelligently remind them at the time when they should start travelling to your practice.

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