PracSuite is Smartsoft's cloud-based practice management system designed for allied health professionals, which offers industry-best and easy-to-use appointment, invoicing, patient file, clinical note and report management tools.

How can I learn more about PracSuite?
Please click here to join one of our weekly webinars for a product tour.

What devices can I use to access PracSuite?
PracSuite is accessed via the internet using a web browser on all popular platforms including Windows, Mac, mobile devices and tablets, including iPad.

Can I transfer my existing data?

Smartsoft is offering a free patient data migration service to existing Front Desk clients with an active support agreement. Comprehensive data transfers from other software are also available. Please contact Smartsoft for further details.

I'm an existing Front Desk user. What happens to my existing Front Desk licences and my Front Desk Extended Care Plan?
If you choose to move to PracSuite, Smartsoft will assist you with migrating the majority of your existing Front Desk data to PracSuite. Once the migration is complete, you should no longer need to use Front Desk or maintain your Front Desk Extended Care Plan. However, as most practices own a perpetual licence for Front Desk, you will continue to be able to access your Front Desk system in full should you need it. Smartsoft will also offer basic support services at no additional cost for previous Front Desk users that are using PracSuite.

Is PracSuite secure?
PracSuite is hosted using Australian government approved hosting providers and, for Australian users, your data will be only hosted on Australian servers. All data is encrypted at rest and in transit. PracSuite also includes several user-configurable security settings, such as two-factor authentication, IP address restrictions, access schedules and an extensive set of role-based permissions, which work together to limit where, when and what users can access in PracSuite.

If you have any further questions regarding PracSuite, please don't hesitate to contact the Business Care team.

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