To restore a Front Desk backup, please follow these instructions.
Run Front Desk. The default password for the Admin user is “admin”.
Select Restore from Backup from the System menu.
At this stage, if your copy of Front Desk has a temporary registration, you will be asked for an unlock code.
Due to security concerns related to the sensitivity of your Front Desk database, we can only provide a restore unlock code once you have logged in to the secure area of our website. If you don’t have login details, please contact Smartsoft during business hours.
Request a restore unlock code (www.smartsoft.com.au/support/requestrestore).
Type in your unlock code and click OK
The following dialog allows you to browse for your Front Desk backup file. Once you have located it, click Restore.
When complete, you will see this message:
Restart Front Desk. Congratulations, you have successfully installed Front Desk and restored your database.